SPEAKER: Amy Henderson

FIRM: Henderson Training, Inc

AREA OF EXPERTISE: Customizing programs of training for
clients with practical, real-world content

Amy Henderson is President of Henderson Training, Inc, in Santa Clarita, CA. Over the past 15 years she has logged thousands of classroom hours training employees in a wide variety of industries, including banking, insurance, brokerage, construction, hospitality, retail, high tech, and the military.

Click here for an audio clip from a previously recorded event:

"Conducting Tough Employee Conversations- Five Keys to Doing Them Right"

"How to Cut through Resume and Interview Hype- and Prevent Hiring Disasters"

"The discussion and notes were very helpful. It would be great for our Managers and Supervisors to attend. Although we in HR do have a good concept of the interviewing process, this will be great to share with our colleagues."

-- Janet Martin, Linde Material Handling North America Corporation

"Handouts were impressive and allow me to go back and continue to use the information and suggestions presented."

-- Minnie Lewis, Landmark Community Bank

"Problem Employees: Strategies for Coaching, Disciplining and Turning them Around"

"Helpful in Managerial Tools to enhance overall work performance."

-- Hurley Thompson, PCS/PAC

"Conducting Tough Employee Conversations- Five Keys to Doing Them Right"

"It gave practical steps and examples for dealing with common workplace difficult conversations. Steps that can be put into action."

-- Tristan Torres, Pace Dairy Foods

"The presentation of actionable information made it worth the time and cost. The material presented was very relevant to real workplace situations."

-- Scott Elston, Ortho Computer Systems, Inc

"Employee Morale: Three Things that Kill it, Five Proven Ways to Make it Skyrocket"

"Amy shared good insight. I could tell her experience with the subject matter is extensive. We will use the suggestions in her handout."

-- Jamie Henson, BAE Systems