| COURSE DESCRIPTION: Your younger workers have been given many labels: Generation Y, the Trophy Generation, Millennials, or the Internet Generation. They’re frequently described as intelligent, technically savvy and ambitious. At the same time, they’re criticized as being difficult to fully engage, not very loyal and unwilling to “pay their dues” to get ahead. They’ll put in a full day’s work but just won’t give you the “discretionary effort” required for high performance.
Fortunately, they aren’t really so different than other generations. They want to make a difference and they want to succeed -- but helping them get there may require a management style that’s not currently in your repertoire.
So where do you begin – especially if you’re a Baby Boomer or Gen X manager who doesn’t relate to these “new attitude” workers? How do you motivate a workforce accustomed to being recognized and praised every day? What do you do when a Gen Y confidently challenges your authority? How can you convince Gen Y employees that they must “own” their jobs and their results?
This webinar will teach you steps you can take right away to effectively motivate and manage your Gen Y staff. Highlights of this content-rich webinar include how to:
- Raise the potential of your youngest employees without being a “helicopter” manager
- Meet the 5 major expectations of typical Generation Y employees
- Bridge the gap between where “new attitude” Gen Y employees are and where you want them to be
- Encourage their self-assuredness, “can-do” attitude, and positive personal self-image
- Capitalize on their affinity for networking and team-based learning
- Move past negative stereotypes and leverage Gen Y talent without over-promising and under-delivering
- Identify areas of potential friction rather than trying to get Generation Y employees to “fit in” with existing workplace practices
ABOUT THE SPEAKER: Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.
As the author of over 400 published articles, scores of audio CDs and 14 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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