| COURSE DESCRIPTION: Great
leaders are exceptionally good at handling change.
That’s why they’re leaders. But many line managers, and most rank-and-file
employees, absolutely hate it. There’s no mystery why. For most people,
change means, “I trained myself to do X for years and I’ve achieve a high level
of mastery. Now they’re telling me that everything I know is irrelevant and I have
to start all over again.”
If your
organization is going through some type of change initiative right now – and
who isn’t? – success or failure will be determined by how well the leadership
team helps people manage and even embrace change. Success or failure will
depend on how well you train certain people to do Y instead of X, and how well
you can replace old processes with new ones that require completely different
skills, attitudes and behaviors.
That sounds
easy in concept, but in practice it’s brutally difficult to change people. And
the reality is, the leadership at most companies isn’t nimble enough to pull it
off. They get overwhelmed. And the competitor that CAN realign employee
behavior with new company goals eats their lunch.
Don’t let
it happen to you. This seminar is targeted to HR executives and line managers.
It will describe what it takes to become an effective “change agent,” – that
is, a leader with the ability to get “buy-in” from employees, and align their
behavior with the new processes required to make your company successful. Do
that and you’ll lead change rather than having it lead you.
Our
speaker will explain how to:
- Get employees to accept change, whether you chose it or it was thrust upon you
- Identify in advance reactions to change and turn resistance into renewal
- Implement a 5-step plan to lead your team through transitional times regardless of the challenge
- Deal with the grief and low morale caused by change
- Anticipate and handle setbacks during the transition from old to new
- Celebrate the opportunities that change brings; there are many!
- Maintain your own composure during the stress and chaos that often comes with change.
ABOUT THE SPEAKER: Carol Hacker is founder and president of Hacker & Associates, a Atlanta-based management consulting and seminar company established in 1989. She has authored more than 400 articles, scores of audio CDs and 14 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People). Her skill-building seminars are guaranteed to energize you with practical information that can be put to use immediately. Carol was Director of Human Resources for the North American Division of a European manufacturing company. She has a B.S. and M.S. with honors from the University of Wisconsin.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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