|COURSE DESCRIPTION: What is it that makes some departments or teams outshine others in the organization? Their productivity and morale is always high and their absenteeism and turnover low. Team members are fully engaged in what they do and they eagerly take on new projects and deliver results. What’s their secret?
Truth be told, there is no secret. Teams that stand above the rest are led by super-achieving supervisors. These high-value individuals truly understand what it takes to lead people. They view leadership as a process, not an event. They get that their job is to influence not just employee behavior and performance, but employee attitudes and expectations. They’re results oriented professionals who believe that numbers drive the business but people drive the numbers.
If you’re interested in learning more about how to become a super-achieving supervisor join us for this 60-minute webinar event with leadership expert Carol Hacker. She’ll give you an overview of what it takes to step up your game.
Highlights of this fast-paced webinar include how to:
- Create a work environment that fosters cooperation and mutual respect
- Set clear and reasonable expectations to build and maintain a winning team
- Engage employees who are sometimes less committed than they need to be
- Challenge your team without overloading them
- Judge performance using fair and reliable metrics
- Empower employees without losing management control
- Spot the signs of failing performance and use feedback to turn it around
- Improve the flow of communication, up, down and across the organization
- Confidently say, “I don't know,” or “I made a mistake” and earn your team’s respect
ABOUT THE SPEAKER:
Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in January 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.
As the author of over 350 published articles, scores of audio CDs and 13 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.
HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.