COURSE DESCRIPTION: Hiring the wrong person is a disaster. First you incur recruiting, benefits, training and salary costs with zero return on investment. Second, you pay an opportunity cost: How much value could the RIGHT person have delivered? A lot. But you never see a nickel of it.
Smart companies have no tolerance for recruiting slip-ups because bad hires hurt morale, decrease productivity and sap confidence in management. Bad hires, frankly, kill a hiring manager’s reputation.
How confident are you that the next person you hire for a key job will be a winner? How confident are you that you can smoke out slick job candidates who misrepresent themselves or genuinely believe they can do a job they can’t? How confident are you that you actually have a method for interviewing job candidates so you end up with the “right” person?
If you have any doubts, this conference is for you. It will give HR executives and line managers the tools they need to cut through resume and interview hype and determine whether a candidate is actually right for the job. Participants will learn:
- How to tell the difference between someone who interviews well vs. someone who’ll perform well on the job
- The importance of determining in advance what you REALLY need from a candidate
- Powerful interview questions that force authentic answers and uncover the truth about a candidate
- How to stay objective and not get “snowed”
- A proven agenda to follow during the interview that keeps you in control
- How to “read” what interviewees say and assess whether they possess the most important qualities you need (which are the hardest to determine)
- What resumes don’t tell you that you must find out
- The most common mistakes that lead to bad hires, including:
- Asking questions that don’t require truthful, revealing answers and that give interviewees a free ride
- Asking questions that forecast the answers we want
- Feeling desperate to fill a job and persuading ourselves that a candidate is “the one” despite obvious clues that they’re all wrong for the job
ABOUT THE SPEAKER: Amy Henderson is CEO of Henderson Training, Inc., in Santa Clarita, CA. Since 1991 she has logged in thousands of classroom hours training employees and managers nationwide in a wide variety of industries including banking, insurance, construction, hospitality, retail, high tech and the military.
HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
MONEY-BACK GUARANTEE: We’re so confident you’ll get what you want out of this conference that we’ll refund your full fee if you’re not satisfied. It’s risk-free.
