| COURSE DESCRIPTION: Why are some supervisors better than others at achieving goals? They all have the same motivational tools at their disposal: They can give employees raises, promotions and non-monetary rewards when deserved. They can all use the performance review process to provide positive feedback and fire people up. But why do the best managers dramatically outperform the rest? What’s their secret?
Two words – personal accountability. Great supervisors have a unique talent for tapping in to an employee’s sense of personal accountability to achieve goals. Getting employees to “own” tasks and goals isn’t a skill supervisors acquired accidentally. At some point in their careers, great supervisors recognized the power of personal accountability, and learned how to use it.
In this conference you will, too. Speaker Valerie Grubb will lay out six steps successful supervisors can use to instill personal accountability in their direct reports:
Topics covered include:
- How you establish goals can determine accountability
- The link between goal setting and personal accountability and how company, department and individual goals are intertwined
- How the structure of your company’s reward systems can help or undermine your accountability efforts
- The role of feedback and active listening to support personal accountability
- Teaching correct problem-solving skills and treating mistakes as a learning opportunity
- The difference between holding Individuals vs Teams accountable
- How personal accountability expands to include corporate responsibility.
- The difference between non-profit and for-profit companies in establishing personal accountability
- Stopping the blame game (i.e., “if it weren’t for…..”)
ABOUT THE SPEAKER: Valerie Grubb previously served as the Vice President of Strategic Operations & Initiatives at NBC Universal. In this capacity, she oversaw business development opportunities within the Media Distribution Services group, including the sale of several NBC properties. In addition, Valerie oversaw quality initiatives in preparation for the 2008 Olympics in Beijing, China. Valerie was promoted to this position after NBCU purchased Oxygen Media where she served as the Vice President of Operations. At Oxygen, Valerie had a wide array of responsibilities including Human Resources, Risk Management, Training, Facilities, Security, Travel and Real Estate Operations for all Oxygen offices across the United States. Valerie was directly involved in the initial formation, growth strategy and wild success of Oxygen which eventually led to the sale to NBCU. Prior to joining Oxygen in 1999, Valerie was the Vice President of Operations for Barry Diller during the inception of InterActive, Corp. While with IAC, Valerie was a significant contributor to the company’s aggressive acquisitions strategy; managing the integration of newly acquired companies in to the corporate umbrella.
Valerie was a featured speaker at the Society of Human Resource Management’s Annual Conference in 2007 and 2008 along with SHRM’s Leadership Conference in November 2008. She was also a featured speaker for both RIMS (Risk and Insurance Management Society, Inc.) and the National Association of Insurance Women. Valerie is a member of Women in Cable Television (WICT); serving as a Prime Access Mentor in both 2007 and 2008. Valerie is an also active member of the Dean’s Council at the Kelley School of Business at Indiana University. She sits on two other boards at IU: MBA Sports and Entertainment Academy Board and the Supply Chain and Global Management Academy.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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