COURSE DESCRIPTION: Lots of employees excel at getting things done. But few have the mastered the art and science of getting things done through other people. That competency, of course, is what distinguishes great managers from merely good ones.
This course is for competent managers and supervisors in your organization who want to be great, who are hungry to learn leadership best practices that will allow their direct reports to achieve high performance, and who want the reap the benefits that organizations provide to top-notch leaders.
Using his “7 C’s” Model, speaker Tom Crane will show participants why so many modern bosses are still trapped in traditional management models that dis-empower employees and lead to mediocre results. And he’ll lay out a new model based on creating manager/employee relationships based on trust that encourage employee initiative, increase engagement and accountability, capture “discretionary effort” and lead to the high performance needed from their workforces in these challenging times.
Participants in this conference will learn:
- Why leadership is about winning the hearts and minds of people, and how to do it
- The 7 core areas of team performance that determine effectiveness and results
- The importance of goal alignment – including the right an wrong way to achieve it
- The difference between providing “Direction” vs. “Directions”
- Why training dollars are often wasted – and how supervisors can seize a huge opportunity to achieve extraordinary performance gains through coaching
- The #1 factor that determines whether employees feel their bosses are effective
- How to shift from being “The Boss of People” to “The Coach for People”
- The most important kind of feedback you can offer and how to balance your feedback so it’s more effective
- How to generate more trust and collaboration across your team
ABOUT THE SPEAKER: Tom Crane is a consultant, facilitator, speaker and author who specializes in assisting leaders in creating high-performance organizations. He works with all levels of leaders (supervisors, managers, and senior leaders) and their teams to enhance their individual and team effectiveness in achieving performance goals. The premise of Tom’s book, “The Heart of Coaching,” is that a performance-based, “feedback-rich” coaching culture will more effectively support an organization's business strategy, and lead to higher and more sustainable levels of performance. He has worked as a consultant and engagement leader for the last 20 years in small and large organizations going through strategic change, culture alignment and performance improvement.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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