COURSE DESCRIPTION: Why are some supervisors better than others at achieving goals? They all have the same motivational tools at their disposal: They can give employees raises, promotions and nonmonetary rewards when deserved. They can all use the performance review process to provide positive feedback and fire people up. But why do the best managers dramatically outperform the rest? What’s their secret?
Two words – personal accountability. Great supervisors have a unique talent for tapping in to an employee’s sense of personal accountability to achieve goals. Getting employees to “own” tasks and goals isn’t a skill supervisors acquired accidentally. At some point in their careers, great supervisors recognized the power of personal accountability, and learned how to use it.
In this conference you will, too. Speaker Valerie Grubb will lay out six steps successful supervisors can use to instill personal accountability in their direct reports:
Topics covered include:
- How you establish goals can determine accountability
- The link between goal setting and personal accountability and how company, department and individual goals are intertwined
- How the structure of your company’s reward systems can help or undermine your accountability efforts
- The role of feedback and active listening to support personal accountability
- Teaching correct problem-solving skills and treating mistakes as a learning opportunity
- The difference between holding Individuals vs Teams accountable
- How personal accountability expands to include corporate responsibility.
- The difference between non-profit and for-profit companies in establishing personal accountability
- Stopping the blame game (i.e., “if it weren’t for…..”)
ABOUT THE SPEAKER: Valerie Grubb is a senior Operations and Human Capital executive, adept at managing major corporate initiatives in high-growth, complex work environments. Most recently, Valerie stepped away from key roles within major corporations to found her own company, Val Grubb & Associates, Ltd., in response to the increasing demand for her expertise, on a consulting basis, in Operations Management and Training that supports talent/leadership development for corporations and trade associations. Previously, Valerie served as the Vice President of Strategic Operations & Initiatives at NBC Universal. In this capacity, she oversaw business development opportunities within the Media Distribution Services group, including the sale of several NBC properties. In addition, Valerie spearheaded quality initiatives in preparation for the 2008 Olympics in Beijing, China.
Valerie was a featured speaker at the Society of Human Resource Management’s Annual Conference in 2007 and 2008, and at SHRM’s 2008 Leadership Conference. She was also a featured speaker for the Risk and Insurance Management Society (RIMS) and the National Association of Insurance Women. Valerie is a member of Women in Cable Television (WICT), and served as a Prime Access Mentor to young professionals in the cable industry. Valerie graduated with a Mechanical Engineering degree from Kettering University (formerly General Motors Institute) and obtained her MBA from the Kelley School of Business. She is an active member on the Supply Chain and Global Management Academy at the Kelley School and was recently elected to the Dean’s Advisory Council for the Kelley School of Business (ranked #15 in the nation by Business Week).
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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