COURSE DESCRIPTION: You thought Round 1 of layoffs was tough. Round 2 is even tougher and the stakes are higher for your organization.
A Reduction in Force (RIF) is a defining moment for a company. It’s always painful, but if you do it right the pain is temporary and you’ll bounce back stronger than ever. Do it wrong and you’ll poison morale and kill productivity exactly at the time you need top performance and “discretionary effort” to sustain the bottom line.
The stakes in a RIF are huge, and make no mistake about it: Your company’s CEO is looking to you to get it right. He or she wants a resilient HR and management team with the skill, dedication and professionalism to handle one of the toughest, risky, and intricate human resources challenges any company ever faces.
This conference will discuss the most common pitfalls HR professionals and managers fall into during and after layoffs, and offer a blueprint for conducting a successful RIF that allows you to maintain an engaged workforce as you manage through a tough economic climate. Topics covered include:
- How to organize and conduct a RIF humanely
- What language to use when laying people off
- Timing issues: Who do you tell first: The people you’re laying off? Or the survivors?
- A potent communications strategy for remaining employees that minimizes the negative fallout from a RIF (e.g., survivor’s guilt, “Am I next” syndrome, etc.)
- The single worst communications mistake you can make.
- What behaviors to look for in “survivors” that may cause morale to plummet
- How to coach your managers to be candid and approachable, and to send the right messages after a RIF
- How managers could unintentionally undermine morale with a single statement or action
- How to change a key perception that will make “survivors” feel their job is more meaningful
- The single most damaging managerial style to deploy in a RIF – it’s one that weak employees accept, but that destroys top performers
- How to deliver the one thing virtually all employees want that you can actually provide even during difficult economic times
- Why giving performance feedback is important during a RIF, but not enough
ABOUT THE SPEAKER: Amy Henderson is CEO of Henderson Training, Inc., in Santa Clarita, CA. Since 1991 she has logged in thousands of classroom hours training employees nationwide in a wide variety of industries including banking, insurance, construction, hospitality, retail, high tech and the military.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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