COURSE DESCRIPTION: You hear it from your legal counsel all the time: document, document, document. But, managers find it either too painful or frustrating to take the time to document or wind up creating documentation that is inadequate. Not surprisingly, poor documentation can create as much liability as having no documentation at all.
So while you are constantly reminded to document, in reality, most HR professionals and managers are never taught how to effectively transcribe their verbal coaching, counseling or disciplinary conversations into solid, bulletproof documentation.
This conference will give participants an in-depth overview of the dos and don’ts of documentation and lay out seven steps to creating “bulletproof” documentation. Participants will:
- Learn how to create documentation that is fair and consistent, and that will withstand the scrutiny of a judge, jury or other fact-finder
- Learn how to create proper documentation for all workplace situations.
Topics include:
- Words and phrases to avoid when documenting
- How to document expectations, problematic conduct and consequences
- How to document an employee’s explanation
- Documentation disasters that create liability
- How to get employees involved in documenting their own performance.
ABOUT THE SPEAKER: Allison West, Esq., SPHR, has a simple approach to employment practices: be proactive. Using her employment law background, coupled with her sound knowledge of human resource practices, Allison provides proactive risk management services aimed at helping companies both prevent and resolve employment claims. She is a frequent speaker on employment law and human resources topics at national and local human resources, diversity and industry conferences.
Allison specializes in delivering customized in-house training programs to companies of all sizes, serving a variety of industries. Some of her clients include Coupons, Inc., SanDisk, Kodak EasyShare Gallery, Sharp Hospital, and Portola Pharmaceuticals. Her expertise also includes delivering one-on-one sensitivity training to executives, managers and employees concerning harassment, discrimination, and disciplinary and/or behavioral issues as well as conducting workplace investigations, providing expert witness assistance and other HR consulting. Allison is a member of the State Bar of California and holds a Senior Professional in Human Resources certification.
 HRCI CERTIFICATION: This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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