COURSE DESCRIPTION: Great leaders are exceptionally good at handling change. That’s why they’re leaders. But many line managers, and most rank-and-file employees, absolutely hate it. There’s no mystery why. For most people, change means, “I trained myself to do X for years and I’ve achieve a high level of mastery. Now they’re telling me that everything I know is irrelevant and I have to start all over again.”
If your organization in going through some type of change initiative right now – and who isn’t? – success or failure will be determined by how well the leadership team helps people manage and even embrace change. It’ll depend on how well you retrain certain people to do Y instead of X, and how well you can replace old processes with new ones that require completely different skills, attitudes and behaviors.
That sound so easy in concept, but in practice it’s brutally difficult to change people. And the reality is, the leadership at most companies isn’t nimble enough to pull it off. They get overwhelmed. And the competitor that CAN realign employee behavior with new company goals eats their lunch.
Don’t let it happen to you. This seminar is targeted to HR executives and line managers. It will describe what it takes to become an effective “change agent,” – that is, a leader with the ability to get “buy-in” from employees, and align their behavior with the new processes required to make your company successful. Do that and you’ll increase the probability that instead of being hurt by change, your organization will embrace change and exploit it to achieve competitive advantage.
Our speaker will explain how to:
- Set the stage for positive acceptance of change whether chosen or thrust upon you.
- Identify in advance reactions to change and turn resistance into renewal.
- Put the 5-step process of intervention strategies into place.
- Expect and understand grief and never mistake it for low morale.
- Transition between the old ways and the new despite unexpected setbacks.
- Develop a plan and lead your team through transitional times regardless of the challenge.
- Celebrate the opportunities that change brings; there are many!
- Maintain your balance when things around you are spinning out of control due to a changing workplace environment.
ABOUT THE SPEAKER: Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in January 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.
As the author of over 350 published articles, scores of audio CDs and 13 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.
 HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
 MONEY-BACK GUARANTEE: We're so confident you'll get what you want out of this conference that we'll refund your full fee if you’re not satisfied. It's risk-free.
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