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B21 Coach: 7 Musts for Supervisors Conducting Employee Complaint Investigations

Employee complaint investigations are some of the most difficult things you'll have to do as a HR professional. This 41-page report for HR executives, managers and supervisors will keep you out of court by showing you how to avoid the mistakes other companies made that can lead to lawsuits.

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Employee Complaint Investigations Are The Toughest Situations You'll Face As An HR Director

This 41-page report for HR executives, managers and supervisors will keep you out of court by showing you how to avoid the mistakes other companies made that led to lawsuits

BONUS: Your report also includes:
 
A sample Employee Complaint Investigations Policy
A Key Issue Snapshot
A Case Law Review
 
You'll also receive a quiz you can use to train supervisors and managers on the components of a good employee complaint investigation.
 
ABOUT THE REPORT:
 
Conducting investigations is one of the toughest, most unpleasant tasks companies face. They bring out powerful emotions on all sides and present supervisors with a host of challenges:
  • What happens when a top-notch employee who everybody likes is accused of wrongdoing?
  • How will you keep your biases from influencing your judgment?
  • How will you ensure confidentiality for the accuser and the accused?
  • How can you get to the bottom of a complaint when witnesses are terrified of coming forward?
  • How do you maintain morale and productivity during a disruptive investigation?
A rock-solid investigation process is the only way to confidently deal with employee allegations of wrongdoing. If you can’t show that you took the complaint seriously, investigated thoroughly, and took appropriate action, judges often assume that the wrongdoing occurred and the company’s shoddy investigation was an attempt to cover it up.

Here are some of the key things you and your supervisors will learn:

  • The first thing judges will ask about your investigation
  • How to resolve “he said / she said” stalemates
  • How to resolve the tension between protecting the privacy of the accused and the accuser while at the same time finding out the facts of the case
  • How to make sure lawsuits don’t arise from a bungled investigation
  • How you could be undermining your investigations – and not even know it
  • How to juggle the competing interests that may be trying to frustrate your investigation
  • Why even an investigation that looks perfect on paper might not be enough

DON'T LET IT HAPPEN TO YOU

We published this report to reduce the chance you'll get sued. Our editors pored over hundreds of legal cases and came up with 7 “musts” for conducting investigation. It also includes a bonus section that explains the importance of having an impartial investigator.

AGGRESSIVE VOLUME DISCOUNTS AVAILABLE: Additional copies can be purchased at sharply reduced rates, so you can make this report available to all your supervisors at a reasonable cost.

Click here for volume discounts
 
DELIVERY: Immediate download in .pdf format and/or hard copy delivery by mail.


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Product SKU Description Price Order
Complaint Investigations Report (by mail) RP1109-hc Hard Copy delivery Price: $84.00
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Product SKU Description Price Order
Complaint Investigations Report (e-delivery) RP1109-e Link to secure PDF via emai

Price: $69.00
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Hold on! Tell me how to buy this entire series at a huge discount:


This compilation contains all nine "B21 Coach" special reports at a savings of 50% off the price of the individual reports. This popular resource is a perfect training tool to help supervisors say and do the rights things -- and keep your company out of court!
 
This collection includes reports on:
 
•  Terminations  •  ADA  •  Progressive Discipline  •  FMLA  •  FMLA Intermittent Leave  •  Non-Discrimination  •  Recruiting and Interviewing  •  Sexual Harassment  •  Employee Complaint Investigations

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