PRODUCT AREAS
- Human Resources
- The Business 21 Guide to Building a Legally Sound Employee Policy Manual
- The Employment Law Compliance Series for Managers & Supervisors
- The Essentials of Navigating Difficult Conversations With Employees
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Employee Retention: Seven Tactics Smart Managers Use to Keep Good People
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Interviewing & Hiring: Straight-talk Compliance Training for Managers and Supervisors
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- "Quick Take" Training Modules
- No More Performance Evaluations!
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- FMLA Training Pack
- Straight-Talk Guide To FMLA Compliance
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Human Resources 21
- Supervisor's Employment Law Alert
- Employment Law
- The Complete B21 Coach: Employment Law Essentials for Supervisors and Managers
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- The Employment Law Compliance Series for Managers & Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- The Supervisor's Employment Law IQ Challenge
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- FMLA Training Pack
- Straight-Talk Guide To FMLA Compliance
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- Reference Guide to the New Overtime Regulations
- FLSA Overtime Regulations Survival Kit
- Interviewing & Hiring: Straight-talk Compliance Training for Managers and Supervisors
- B21 Coach: 20 Supervisor Slip-Ups That Lead to Recruiting and Interviewing Lawsuits
- Preventing Termination Lawsuits Training Pack
- Employee Complaint Investigations Training Pack
- B21 Coach: 7 Musts for Supervisors Conducting Employee Complaint Investigations
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- Avoiding ADA Compliance Traps
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Sexual Harassment Lawsuits
- Preventing Sexual Harassment Training Pack
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Supervisor's Employment Law Alert
- Recruiting & Interviewing Training Pack
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- FMLA
- Straight-Talk Guide To FMLA Compliance
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- FMLA Training Pack
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- Avoiding ADA Compliance Traps
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Terminations
- Preventing Termination Lawsuits Training Pack
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- B21 Coach: 7 Managerial Lapses That Undermine Progressive Discipline
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Hiring
- Recruiting & Interviewing Training Pack
- B21 Coach: 20 Supervisor Slip-Ups That Lead to Recruiting and Interviewing Lawsuits
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- Avoiding ADA Compliance Traps
- Wage and Hour (FLSA)
- FLSA Overtime Regulations Survival Kit
- Reference Guide to the New Overtime Regulations
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Sexual Harassment
- Preventing Sexual Harassment Training Pack
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Sexual Harassment Lawsuits
- B21 Coach: 7 Managerial Lapses That Undermine Progressive Discipline
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- Preventing Termination Lawsuits Training Pack
- Complaint Investigations
- Employee Complaint Investigations Training Pack
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- B21 Coach: 7 Musts for Supervisors Conducting Employee Complaint Investigations
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- ADA
- Avoiding ADA Compliance Traps
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- FMLA Training Pack
- Straight-Talk Guide To FMLA Compliance
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- Progressive Discipline
- B21 Coach: 7 Managerial Lapses That Undermine Progressive Discipline
- Managing Progressive Discipline
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- The Employment Law Compliance Series for Managers & Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Preventing Termination Lawsuits Training Pack
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- Discrimination
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- B21 Coach: 20 Supervisor Slip-Ups That Lead to Recruiting and Interviewing Lawsuits
- Recruiting & Interviewing Training Pack
- Preventing Termination Lawsuits Training Pack
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- Avoiding ADA Compliance Traps
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- B21 Coach: 7 Managerial Lapses That Undermine Progressive Discipline
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- FMLA Training Pack
- Workplace Leadership
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- "Quick Take" Training Modules
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Employee Retention: Seven Tactics Smart Managers Use to Keep Good People
- The Essentials of Navigating Difficult Conversations With Employees
- HR Professional's Strategic Answer Book
- Human Resources 21
- Performance Management
- No More Performance Evaluations!
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- How Managers Can Retain Top Talent
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- HR Policies and Procedures
- The Business 21 Guide to Building a Legally Sound Employee Policy Manual
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- Straight-Talk Guide To FMLA Compliance
- Reference Guide to the New Overtime Regulations
- FLSA Overtime Regulations Survival Kit
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Employee Recognition
- Employee Retention: Seven Tactics Smart Managers Use to Keep Good People
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Benefits and Compensation
- Safety
- The Safety Professional's Strategic Answer Book
- Getting Employees to Bring a Safety Attitude to Work Each Day
- The Complete Safety Training Series
- The Supervisor's Safety IQ Challenge
- Safety Leadership Training Pack (All 3 Safety Leadership Titles for $349... you save $248!)
- Using Incentives to Reduce Injuries & Enrich Your Safety Culture
- Personal Responsibility Safety Posters
- Occupational Health & Safety 21
- Safety 21 for Supervisors
- Safety Toolbox Talks
- Safety Toolbox Talks - Construction Industry Edition
- Safety Training
- The Complete Safety Training Series
- Bloodborne Pathogens Safety Training
- Safety Leadership Training Pack (All 3 Safety Leadership Titles for $349... you save $248!)
- Back Safety Training Module
- Confined Spaces Hazard
- Electrical Safety Training Module
- Eye Protection Safety Training Module
- Fall Protection Training Module
- Fire Protection Training Module
- Forklift Safety Training Module
- Hazardous Substances Training Module
- Hearing Protection Safety Training Module
- Lockout / Tagout Training Module
- Slips, Trips & Falls Safety Training Module
- Safety Leadership - How to Turn Supervisors Into Safety Leaders
- Safety Leadership - How Supervisors Can Get Frontline Workers to Own Safety
- Safety Leadership - How Supervisors Can Deal With Workers Who Refuse to Take Personal Responsibility for Safety
- Using Incentives to Reduce Injuries & Enrich Your Safety Culture
- Getting Employees to Bring a Safety Attitude to Work Each Day
- The Supervisor's Safety IQ Challenge
- Personal Responsibility Safety Posters
- Safety 21 for Supervisors
- Safety Compliance
- Why They Got Fined
- The Supervisor's Safety IQ Challenge
- The Safety Professional's Strategic Answer Book
- How to Conduct Legally Sound Incident Investigations
- Getting the Most Out of Internal Safety Audits
- Safety Recordkeeping: How to Get Your Supervisors to Care About Getting it Right
- Safety Leadership
- The Supervisor's Safety IQ Challenge
- Safety Leadership Training Pack (All 3 Safety Leadership Titles for $349... you save $248!)
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Using Incentives to Reduce Injuries & Enrich Your Safety Culture
- Safety Toolbox Talks
- Safety Toolbox Talks - Construction Industry Edition
- The Safety Professional's Strategic Answer Book
- Safety Leadership - How Supervisors Can Deal With Workers Who Refuse to Take Personal Responsibility for Safety
- Safety Leadership - How Supervisors Can Get Frontline Workers to Own Safety
- Safety Leadership - How to Turn Supervisors Into Safety Leaders
- Getting Employees to Bring a Safety Attitude to Work Each Day
- Occupational Health & Safety 21
- Safety Incentives: Do They Help or Undermine Your Safety Efforts?
- Safety ROI: How to Cost-Justify Safety Projects and Keep Your People Safe
- Scott Geller's People-Based Safety™
- Seven Habits of Safety-Conscious Supervisors
- How To Win Over Workers Who Don't Take Safety Seriously
- Posters
- Personal Responsibility Safety Posters
- Confined Space Hazards
- Electrical Safety
- Eye Protection
- Fall Protection
- Fire Protection
- Forklift Safety
- Hazardous Substances
- Hearing Protection
- Lockout / Tagout
- Proper Lifting
- Respirator Safety
- Slips, Trips and Falls
- Finance
- Benchmarks & Best Practices: The Answer Book for Growth-Minded CFOs & Controllers
- Financial Metrics: How the Best CFOs & Controllers Keep Score
- Critical Employment Law Update for CFOs & Controllers
- How to Help Non-Financial Managers Understand & Use Financial Statements
- Finance Compliance
- How to Bulletproof Your Data Storage Strategy: New Legal Rules for Electronic Discovery
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Finance Leadership
- How to Help Non-Financial Managers Understand & Use Financial Statements
- Benchmarks & Best Practices: The Answer Book for Growth-Minded CFOs & Controllers
- Negotiating to Win for CFO's and Controllers: The Art of Getting What You Both Want
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Finance Benchmarks
- Benchmarks & Best Practices: The Answer Book for Growth-Minded CFOs & Controllers
- Financial Metrics: How the Best CFOs & Controllers Keep Score
- Avoid the Most Common Killer Mistakes CFOs & Controllers Make on Contracts
- Benchmarking Your Benefits: How Does Your Company Measure Up?
- Internal controls
- Workplace Fraud: How to Spot It & How to Stop It
- IT Security Risks: What Every CFO & Controller Should Know
- Internal Controls Best Practices: Why SOX Isn't Just for Publics Anymore
- Compensation
- Employment Law
- Straight-Talk Guide To FMLA Compliance
- FMLA Training Pack
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Sexual Harassment Lawsuits
- B21 Coach: 20 Supervisor Slip-Ups That Lead to Recruiting and Interviewing Lawsuits
- B21 Coach: 7 Musts for Supervisors Conducting Employee Complaint Investigations
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Reference Guide to the New Overtime Regulations
- The Complete B21 Coach: Employment Law Essentials for Supervisors and Managers
- Employee Complaint Investigations Training Pack
- Preventing Termination Lawsuits Training Pack
- Recruiting & Interviewing Training Pack
- Supervisor's Employment Law Alert
- FLSA Overtime Regulations Survival Kit
- Critical Employment Law Update for CFOs & Controllers
- Preventing Sexual Harassment Training Pack
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- The Supervisor's Employment Law IQ Challenge
- Avoiding ADA Compliance Traps
- New EEO-1 Reporting Requirements for 2007: What You Need to Do Now to Stay Compliant
- Understanding the No Match Rules and Avoiding Immigration Pitfalls
- Interviewing & Hiring: Straight-talk Compliance Training for Managers and Supervisors
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- The Employment Law Compliance Series for Managers & Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Sales
- "Quick Take" Training Modules
- Leadership Essentials for Supervisors: Building the Foundation for Success
- The Essentials of Navigating Difficult Conversations With Employees
- Selling Skills
- Cross-Selling & Up-Selling: Uncover Hidden Opportunities
- Prospecting: What Winners Do to Identify High-Probability Buyers
- Winning Big Customers: Seven Keys to Cracking the Code
- Time Management Strategies to Maximize Your Selling Power
- Mastering "Impact Questions" That Move Buyers Toward the Sale
- How to (Really) Network for More Prospects, More Referrals, and More Sales
- Six Proven Cross-Selling & Up-Selling Scripts to Help You Maximize Every Sale
- Permission-Based Prospecting: The Smarter Way to Cold Call Success
- Turbo-Referrals: How to Generate High-octane Leads that Convert Like Crazy
- Overcoming the Stall: How to Shift Your Prospect Out of Neutral
- Sales Leadership
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- The Essentials of Navigating Difficult Conversations With Employees
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Sales Recognition
- Audio Conferences
- HR Programs
- Upcoming Events for HR
- Benefits Compliance Update 2009
- ADAAA: How Did We Get to This Point and What to Do Next!
- Toxic Attitudes at Work: How to Clean Them Up Before They Poison Your Team
- "Sorry, No Raise This Year" - How to Handle Pay Reviews in a Tough Economy
- Managing the New Generations: Why Understanding Xers, Yers and Millennials is Key to Motivating Your Workforce
- Personnel Document Retention: What to Keep, How to Keep It & Why It Matters
- The FMLA Intermittent Leave Migraine: How to Curb Abuse
- Conducting Tough Employee Conversations - Five Keys to Doing Them Right
- Cost-Justifying HR Projects: Using ROI to Make Your Case & Win Support
- Recorded Events
- Motivating Your Employees: How Great Managers Get Peak Performance
- Insider Secrets for Controlling Workers Comp Costs
- The Ultimate Business Shield: Creating Legally-Sound Job Descriptions
- What Supervisors MUST Know About Managing People
- How to Manage Problem Employees & Difficult Supervisory Situations
- Hiring Without Fear: Seven Keys to Lawsuit-Free Recruiting
- Firing Employees -- What Your Supervisors Need to Know
- How to Document Terminations (So You Won't Lose a Lawsuit)
- How to Create Airtight Separation Agreements, Waivers and Releases
- New ADA Compliance Traps That Snare Even Savvy HR Executives
- Handling Absenteeism and Employee Leave Abuse - What Your Supervisors Need to Know
- Avoiding Sexual Harassment - What Your Supervisors Need to Know
- Dating Policies: Protect Your Company After New California Harassment Case
- The New IRS Dependent Care Regs: How to Comply and Take Full Advantage
- Negotiation Skills for HR: How to Enhance your Performance and your Career
- Putting It All Together - What Supervisors MUST Know about Leadership
- Choose the Best Employee Assessment Test and Put the RIGHT Person In the Job
- You're the Person I Want to Keep! How Managers Can Retain Their Top Talent
- You're Not the Person I Thought I Hired: How to Hire The Right Person for The Job
- Handling Difficult Conversations: The Art of Constructive Confrontation
- ROI: A Five-Step Process for Cost-Justifying Any HR Project
- Stop FMLA Intermittent Leave Abuse Now!
- Why Performers Underperform - and What to Do About It
- Progressive Discipline: Keep Your Keepers and Lose Your Losers
- New EEO-1 Reporting Requirements for 2007: What You Need to Do Now to Stay Compliant
- The 10 Biggest Mistakes Companies Make in Employee Handbooks
- September EEO-1 Deadline Approaching: What You Need to Know
- Negative Attitudes: Change Them and Watch Morale and Productivity Soar
- A Five-Step Plan for Retaining Your Best Employees
- Seven Things Supervisors Must 'Get' to Lead People Successfully
- The FMLA Intermittent Leave Headache
- 10 Supervisor Slip Ups That Lead to FMLA Lawsuits
- Workplace Conflict: How HR Can Resolve It Today, Prevent It Tomorrow
- Breakthrough Teams: Seven Secrets for Boosting Productivity and Morale
- Crisis Management for HR: 10 Action Steps to Take Right Now
- How Executives and Managers Can Avoid Personal Lawsuits for Work Decisions
- Five Keys to Handling Difficult Conversations with Employees
- Computer Privacy: What You Can - and Can't - Monitor About Your Employees' Online Activity
- Advanced Candidate Sourcing - How to Stop Fishing in Shallow Waters and "Land the Big Ones"
- Managing Within the Law: An Overview for Supervisors to Reduce Your Legal Liability
- Who's Exempt? Who's Not? 10 Keys to Avoiding Overtime Fines
- Executive Savvy: How to Boost HR's Influence and Impact
- Who Gets Promoted and Who Doesn't: 10 Essential Career Strategies Every Manager Must Know
- Managing Transitions: How to Increase Success When People Take On New Roles
- How Practical Assessment Tools Can Bulletproof Your Hiring and Promotion Decisions
- How to Deliver Top Notch In-House Training Without Breaking the Bank
- Emerging Trends in Talent Management: What's Real, What's Hype?
- Advanced Interviewing: Expert Techniques to Separate Candidate Fact from Fiction
- HR Planning for 2008: Use ROI to Make the Business Case for Getting What You Want
- Five Advanced Motivation Strategies That Turn Good Managers into Great Leaders
- Understanding the No Match Rules and Avoiding Immigration Pitfalls
- How to Comply with New Cafeteria Plan and Dependent Care Benefit Regulations
- Health Benefits Cost Containment: The Next Generation of Tools
- Underperforming Employees: Three Hidden Culprits That Sabotage Productivity
- Benefits Compliance Update 2008
- Engaged Performance: How to Motivate Employees and Align Behavior with Company Goals
- Stop Practicing Avoidance! Essential Assertiveness and Confrontation Skills for Supervisors
- Employee Recognition: 7 Reasons Your Current Efforts May Be Demotivating Your Workforce
- Employee Morale: Three Ways to Kill it; Five Proven Steps to Make it Skyrocket
- EEOC Charges: How to Prepare an Airtight Response and Avoid Costly Payouts
- The 'It' Factor: Leadership Communication Secrets to Boost Your Influence
- Wellness Plans: The Payoffs and Benefits for ANY Size Organization
- 10 Steps to Project Management Success: Best Practices for Managing Any Project More Effectively
- Bust Through Your Productivity Barriers: Small Time Management Changes That Make a BIG Difference
- Toxic Attitudes at Work: How to Clean Them Up Before They Poison Your Team
- The Top 10 Secrets of Winning at Office Politics
- Reducing Costly Turnover: Why People Leave and How You Can Keep Them
- Avoiding Retaliation Charges - What Your Supervisors Need to Know
- Yes, You Can Fire Without Fear! What Every Supervisor Needs to Know
- FMLA Update - How the Recent Final & Proposed Amendments Will Affect Your Company (2008)
- The Seven Deadly Sins of Employee Compensation Plans (and How to Fix Them)
- Interviewing Job Candidates: What You Can Say, Do, and Ask - and What You Can't
- Becoming a Great Place to Work: What It Really Takes
- Cost-justifying HR Projects: Using ROI to Make Your Case and Win Support
- Health Benefits Cost Containment: The Next Generation of Tools
- No More Performance Reviews! - A Revolutionary Approach to Performance Feedback
- How to Cut Through Resume and Interview Hype - and Prevent Hiring Disasters
- Employee Handbook Pitfalls: 10 Mistakes Plaintiffs' Attorneys Are Dying to Find
- Ethics and HR: Four Organizational Behaviors that Destroy Credibility
- Measuring Employee Attitudes: Find Out What Employees Really Think and Manage by Fact
- Effective Termination Techniques - How to Document Terminations (So You Won't Lose a Lawsuit)
- Personnel Document Retention: What to Keep, How to Keep It & Why It Matters
- Building a Culture of Accountability: How Great Supervisors Get Things Done Through People
- How to Drain the Drama from Salary Reviews: A Conversation Roadmap
- Exempt or Non-exempt: How to Classify Workers Right and Avoid Fines
- Goal-Setting for Supervisors: Why It Matters and How to Do It Right
- Surviving Unexpected Turnover: How Planning Can Prevent Chaos When Key Employees Leave
- FMLA Intermittent Leave Abuse: How to Take Control
- Self-funded vs. Fully-insured Health Plans
- Turning Around Employees Who Need an Attitude Adjustment: 5 Leadership Keys
- Background Checks: Getting the Facts on Job Candidates - Legally
- In EEOC's Crosshairs? How to Prepare an Airtight Response and Avoid Costly Payouts
- Managing the New Generations: Why Understanding Xers, Yers and Millennials is Key to Motivating Your Workforce
- Identity Theft: What HR Can Do to Protect Sensitive Employee Data
- Conducting Tough Employee Conversations: Five Keys to Doing Them Right
- Coaching, Paying and Retaining Star Performers: Why they're different. What they need.
- Paid Time-Off Banks: Can They Save You Time, Money, and Headaches?
- Problem Employees: Strategies for Coaching, Disciplining, and Turning Them Around
- How Successful Leaders Deal With Office Politics
- Executive Presentation Skills: How to Deliver Any Message with Power, Influence, and Credibility
- E-Privacy: How You Can Legally Monitor E-mail, IM, Blogs and Internet Activity
- How to Elevate HR to a Strategic Partner in Your Business
- Gossip, Gab, and the Grapevine: How to Neutralize Its Negative Impact
- Coaching Skills for Supervisors: Become the Great Boss Every Employee Wants to Work For
- People-Powered Leadership: How to Inspire Accountability, Responsibility, and Results
- Using Recognition and Non-Monetary Rewards to Boost Productivity and Morale
- Seven Steps to Help HR & Managers Create Bulletproof Documentation
- 10 FMLA Mistakes That Even Smart HR Pros Make All the Time
- Personal Accountability: How Supervisors Can Get Workers to "Own" Their Jobs and Their Results
- Work-Life Effectiveness: How to Make FLEXIBILITY a Win/Win
- On-Boarding: A 4-Step Process to Ensure that New Hires Succeed in their First 90 Days
- Benefits Communication: The Make-or-Break Factors That Determine How Employees Perceive Your Plan
- The Exempt v. Nonexempt Trap: How to Avoid it in 2009
- Performance Talk: How Bosses Can Get Extraordinary Results from Their People
- When Informal Planning Isn't Enough: 10 Steps to Project Management Success
- Complaint Investigations: How to be Thorough AND Avoid Legal Pitfalls
- Retaliation Legal Update: What You and Your Supervisors Absolutely MUST Know Now
- Economic Crisis 2008: HR Communication Strategies to Improve Morale, Productivity and Retention
- The Top 10 Secrets of SuperAchieving Supervisors: A Toolbox for Excelling in an Oversight Role
- Expert Faculty
- Upcoming Events for HR
- Safety Programs
- Upcoming Events for Safety
- Hazard Recognition Techniques That Deliver Measurable Results
- Why Safety Training Fails -- and How to Revise Your Programs for Measurable Improvement
- Recorded Events
- Workers Comp: What Supervisors & Workers Don't Know Is Killing Cost Control
- How to Investigate Incidents and Find True Root Causes
- How to Use Rewards & Incentives to Build a Culture of Safety
- How To Win Over Workers Who Don't Take Safety Seriously
- Scott Geller's People-Based Safety™
- Seven Habits of Safety-Conscious Supervisors
- How to Get Your Organization's Front Line to Own Safety
- How to Turn Your Front-Line Supervisors into Safety Champions
- Safety Recordkeeping: How to Get Your Supervisors to Care About Getting it Right
- Safety Incentives: Do They Help or Undermine Your Safety Efforts?
- Getting Your Safety Committee and Top Management on the Same Page
- Strategies for Getting Employees to Bring a 'Safety Attitude' to Work Each Day
- Building Better Safety Committees
- Safety ROI: How to Cost-Justify Safety Projects and Keep Your People Safe
- Dealing With Workers Who Refuse to Take Personal Responsibility for Safety
- People-Powered Leadership for Safety Professionals
- How to Conduct Legally Sound Incident Investigations
- Getting the Most Out of Internal Safety Audits
- Safety Funding: How to Prevent Small Budgets From Killing Your Big Ideas
- Using Incentives to Reduce Injuries and Enrich Your Safety Culture
- New PPE Rules: Requirements, Exceptions and Enforcement Trends You Need to Know NOW
- What's Recordable and What's Not: Legal Update on OSHA 300/301 Logs & More
- Goal-Setting for the Safety Team: A Systematic Approach to Getting it Right
- How to Conduct Legally Sound Incident Investigations
- Hazard Recognition Techniques That Deliver Measurable Results
- Building a Culture of Safety That Management Supports and Workers Embrace
- How to Change Negative Attitudes That Jeopardize Worker Safety
- How to Conduct Internal Safety Audits That Get Results
- What Supervisors Should Know About Liability & Workplace Accidents
- OSHA 300/301, Recordkeeping & Documentation: How to Stay Compliant AND Improve Safety
- Getting Your Front Line Workers to Own Safety
- Safety Committees: How to Turn Talk into Measurable Results
- Safety, Drug Testing & Workers Comp: How to Improve Safety, Avoid Lawsuits and Control Costs
- Safety Incident Investigations: Common Mistakes That Can Crush You in Court
- People-Powered Safety Leadership: How to Inspire Accountability, Responsibility and Results
- Disciplining Workers Who Ignore Safety: Legal Guidance on How to Do it Right
- Upcoming Events for Safety
- Finance Programs
- Upcoming Events for Finance
- New 401(k) Risks: How to Limit Your Fiduciary Liability & Ensure Plan Compliance
- How CFOs & Controllers Can Help Non-Financial Managers Improve Cash Flow in a Tough Economy
- Taxing and Reporting Fringe Benefits Under Increased IRS Scrutiny
- Recorded Events
- Executive Compensation: What Works and What's Fair
- How to Help Non-Financial Managers Understand & Use Financial Statements
- Financial Metrics: How the Best CFOs & Controllers Keep Score
- Five Cost-Cutting Strategies That Boost Long-Term Profits
- Avoid the Most Common Killer Mistakes CFOs & Controllers Make on Contracts
- Workplace Fraud: How to Spot It & How to Stop It
- Critical Employment Law Update for CFOs & Controllers
- IT Security Risks: What Every CFO & Controller Should Know
- How to Set Your Company's Financial Goals to Maximize Performance
- New Rules for Data Storage: What to Keep, How to Keep It & Why It Matters
- New EEO-1 Reporting Requirements for 2007: What You Need to Do Now to Stay Compliant
- September EEO-1 Deadline Approaching: What You Need to Know
- How to Bulletproof Your Data Storage Strategy: New Legal Rules for Electronic Discovery
- Benchmarking Your Benefits: How Does Your Company Measure Up?
- How to Avoid Incentive Pay Plan Disasters
- How Executives and Managers Can Avoid Personal Lawsuits for Work Decisions
- Negotiating to Win for CFO's and Controllers: The Art of Getting What You Both Want
- Internal Controls Best Practices: Why SOX Isn't Just for Publics Anymore
- Understanding the No Match Rules and Avoiding Immigration Pitfalls
- New Rules for W-2's, 1099's and Independent Contractors: How to Bulletproof Your Year End Processing
- How to Tighten Internal Financial Controls - And Eliminate Your Role as Budget Cop
- Sales & Use Tax: How to Comply With the Latest Regulation Changes and Avoid Audit Trouble
- SOX Best Practice Standards: Why They're a MUST Even for Private Companies
- Paid Time Off Bank Pros & Cons: Facts to Help You Make an Informed Decision
- New Accounting Rules for Uncertain Tax Positions: What FIN 48 Means to You
- How to Conduct a Workers' Compensation Claims Audit and Reduce Loss Costs
- Employee Theft and Fraud: Protect Your Company from Losses Big and Small
- New Rules for E-Discovery: How to Find Your Blind Spots and Reduce Exposure
- Collections Techniques That Get Results Without Killing Customer Relations
- How to Set Pay Ranges That Are Fair and Effective
- Unclaimed Property - An Unexpected Liability You Can't Ignore
- New 401(k) Risks: How to Limit Your Fiduciary Liability & Ensure Plan Compliance
- Taxing and Reporting Fringe Benefits Under Increased IRS Scrutiny
- Incentive Pay Plan Blunders That Can Cost You a Fortune
- Rolling Forecasts: Best Practices and Common Mistakes
- How to Avoid Being Blindsided by Section 409A Deferred Compensation
- Taking the Guess Work Out of W-2's, 1099's & Independent Contractors
- Sales & Use Tax: How to Comply with the Latest Regulation Changes & Avoid Audit Trouble
- Payroll Processing: Complying With New Rules for Your 2008 Year-End Close
- Upcoming Events for Finance
- Sales Programs
- Upcoming Events for Sales
- Recorded Events
- Ask the RIGHT Questions, Win Sales
- Winning Big Customers: Seven Keys to Cracking the Code
- Closing the Sale: A Step-by-Step Blueprint for Sealing Deals More Effectively
- Time Management Strategies to Maximize Your Selling Power
- Mastering "Impact Questions" That Move Buyers Toward the Sale
- Six Proven Cross-Selling & Up-Selling Scripts to Help You Maximize Every Sale
- How to (Really) Network for More Prospects, More Referrals, and More Sales
- Permission-Based Prospecting: The Smarter Way to Cold Call Success
- Prospect Smarter in 2008: Seven No-nonsense Questions that REALLY Qualify Customers
- Seven Deal-Killing Traps that Snare Salespeople
- How to Build Relationships Your Competitors Can't Steal: Advanced Consulting Skills for Salespeople
- Mastering Price Negotiations: Stop Letting Customers Walk All Over You!
- Goal Setting for Salespeople: Why It Matters and How To Do It Right
- How to Break Through to C-Level Executives and Make the Big Sale
- Cold Calling: How to Get Through -- And What to Say When You Get There
- Four Deadly Selling Mistakes That Turn Your Valuable Product Into a Commodity
- Escaping the Price-Driven Sale
- Upcoming Events for Sales
- HR Programs
- Desktop Learning
- The Essentials of Navigating Difficult Conversations With Employees
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- "Quick Take" Training Modules
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Employee Retention: Seven Tactics Smart Managers Use to Keep Good People
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- The Employment Law Compliance Series for Managers & Supervisors
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Interviewing & Hiring: Straight-talk Compliance Training for Managers and Supervisors
- How Managers Can Retain Top Talent
- FMLA Training Pack
- FLSA Overtime Regulations Survival Kit
- Preventing Termination Lawsuits Training Pack
- Preventing Sexual Harassment Training Pack
- Avoiding ADA Compliance Traps
- Human Resources
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Sexual Harassment: Straight-Talk Compliance Solutions for Managers and Supervisors
- Employee Retention: Seven Tactics Smart Managers Use to Keep Good People
- Retaliation: Straight-Talk Compliance Solutions for Managers and Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Terminations: Straight-Talk Compliance Training for Managers and Supervisors
- The Employment Law Compliance Series for Managers & Supervisors
- "Quick Take" Training Modules
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- The Essentials of Navigating Difficult Conversations With Employees
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- Stop FMLA Intermittent Leave Abuse Now! Training Pack
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Interviewing & Hiring: Straight-talk Compliance Training for Managers and Supervisors
- Preventing Termination Lawsuits Training Pack
- Recruiting & Interviewing Training Pack
- Employee Complaint Investigations Training Pack
- Avoiding ADA Compliance Traps
- FLSA Overtime Regulations Survival Kit
- FMLA Training Pack
- How Managers Can Retain Top Talent
- Preventing Sexual Harassment Training Pack
- Safety
- The Complete Safety Training Series
- Getting Employees to Bring a Safety Attitude to Work Each Day
- Safety Leadership Training Pack (All 3 Safety Leadership Titles for $349... you save $248!)
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- Using Incentives to Reduce Injuries & Enrich Your Safety Culture
- Finance
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Incentive Talk: How to Design an Incentive Plan that Works for (Not Against) Your Company's Goals
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- FMLA: Straight-Talk Compliance Training for Managers & Supervisors
- Progressive Discipline: Straight-Talk Compliance Solutions for Managers and Supervisors
- Complaint Investigations: Straight-Talk Compliance Training for Managers and Supervisors
- Sales
- Leadership Essentials for Supervisors: Building the Foundation for Success
- Performance Breakthroughs: How to Remove Barriers That Block Employee Performance
- The Essentials of Navigating Difficult Conversations With Employees
- Salary Talk: How To Discuss Pay So Employees Feel They're Treated Fairly
- "Quick Take" Training Modules
- Special Reports
- Why They Got Fined
- The Supervisor's Employment Law IQ Challenge
- Reference Guide to the New Overtime Regulations
- B21 Coach: How to Make FMLA Intermittent Leave Work To Your Company's Advantage
- B21 Coach: 10 Supervisor Slip-Ups that Lead to FMLA Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Termination Lawsuits
- B21 Coach: 7 Managerial Lapses That Undermine Progressive Discipline
- B21 Coach: 20 Supervisor Slip-Ups That Lead to Recruiting and Interviewing Lawsuits
- B21 Coach: 7 Musts for Supervisors Conducting Employee Complaint Investigations
- B21 Coach: 10 Supervisor Slip-Ups that Lead To Sexual Harassment Lawsuits
- B21 Coach: 10 Supervisor Slip-Ups That Lead to ADA Lawsuits
- B21 Coach: 8 Ways Supervisors Provoke Discrimination Lawsuits
- Guides and Manuals
- No More Performance Evaluations!
- The Safety Professional's Strategic Answer Book
- The Business 21 Guide to Building a Legally Sound Employee Policy Manual
- Benchmarks & Best Practices: The Answer Book for Growth-Minded CFOs & Controllers
- Reference Guide to the New Overtime Regulations
- Straight-Talk Guide To FMLA Compliance
- The Complete B21 Coach: Employment Law Essentials for Supervisors and Managers
- The Supervisor's Employment Law IQ Challenge
- HR Professional's Strategic Answer Book
- Human Resources
- The Business 21 Guide to Building a Legally Sound Employee Policy Manual
- Straight-Talk Guide To FMLA Compliance
- No More Performance Evaluations!
- The Complete B21 Coach: Employment Law Essentials for Supervisors and Managers
- Reference Guide to the New Overtime Regulations
- HR Professional's Strategic Answer Book
- The Supervisor's Employment Law IQ Challenge
- Finance
- Benchmarks & Best Practices: The Answer Book for Growth-Minded CFOs & Controllers
- The Complete B21 Coach: Employment Law Essentials for Supervisors and Managers
- Straight-Talk Guide To FMLA Compliance
- No More Performance Evaluations!
- The Supervisor's Employment Law IQ Challenge
- Newsletters
- B21 Training Credits