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Business 21 Publishing respects the privacy of those who use this Web site. If you give us your email address, it will NOT BE SOLD OR DISTRIBUTED to other companies.

If you browse this website, you do so anonymously. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. But we do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of computer and operating system you are using. Your browser supplies us with this information.

Information Collection

When you browse B21pubs.com and have not registered for any online service from Business 21, you browse anonymously. Personal information—such as your name, address, phone number or e-mail address—is not collected as you browse. B21 may, however, use "cookies" to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you responded to a B21 banner ad or e-mail may be collected and tracked in aggregate. This information is used for the purpose of measuring response rates to banner ads and e-mail offers.

We use Robot Replay (www.robotreplay.com ), a third-party tool that captures detailed information about how users interact with our site and what pages they visit. Robot Replay collects mouse gestures and keypress data. If you provide personal information to us on our website, this personal information will attach to the information Robot Replay captures. The data we collect from this tool is used internally to better understand and support our users.

Registration for Online Products and Services

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal or company information, including your e-mail address and customer number, for purposes such as correspondence, site registration, checking your account status, invoices, statements and other pertinent information online, making a purchase, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner. If you are known to us as a registered user of a B21 online service, we may combine information about your use of B21pubs.com or other B21 websites and the online products or services you utilize with certain other online and offline information we have about you as a B21 customer and information you have provided to us as well as information available from external sources, such as trial subscription data, in order to customize your online experience and present you with relevant online and offline offers and updates. We also may use a "cookie" to enable our server to recognize you as a registered B21 online service user when you re-enter our site.

Information Use

We may use information you have given us to, for example, provide a service, ensure proper product deliveries or billing, measure consumer interest in our various services and inform you about products and services. If you have provided your e-mail address to us or to a company we've partnered with to make their products and services available to you, we may send you e-mail offers. We may also send you e-mail offers if you have provided your e-mail address to a third party and have actively chosen or requested, on an opt-in basis, to receive e-mail offers from other parties. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences as well as information available from external sources. These e-mail offers come directly from B21.

You can opt out from receiving e-mail offers from Business 21 as described below in the section, Declining e-mail offers. When we send e-mails to you, we may be able to identify information about your e-mail address, such as whether you can read graphic-rich HTML e-mails. If your e-mail address is HTML-enabled, we may choose to send you graphic-rich HTML e-mails. Please note that we do not provide your e-mail address to anyone. However, we may send you offers on behalf of our B21 business partners. Keep in mind that if you take advantage of an offer from a B21 business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you wish to decline receiving future offers from them.

Declining E-mail Offers

B21 provides customers with an easy means to decline receiving e-mail offers. Although some customers will appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers by simply clicking on the Unsubscribe link at the bottom of every email or by calling our customer service team at 888-761-7294.

Internet Communication

Business 21 is committed to the secure transfer of information via our website and take all current technological steps to ensure that. However, communication over the Internet cannot be guaranteed because the Internet is not a completely secure medium. We do not assume responsibility for any harm, loss, or damage you may experience or incur by the sending of personal or confidential information over the Internet by or to us.

Linked Internet Sites

You should be aware that other Internet sites to which you link from b21pubs.com may contain privacy provisions that differ from the provisions of our Privacy Statement.


By using this site, you signify your consent to this on-line privacy policy. If you do not agree to this policy, please do not use this site. Business 21 reserves the right, at its discretion, to update, change, modify, add, or remove portions of this policy from time to time. Any changes to this privacy policy will be promptly disclosed in this area.

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